Dear Trisul Users,

We are proactively issuing an important hotfix to resolve a problem affecting traffic charts. The issue causes traffic charts to not display data after January 1, 2025. This hotfix is essential to ensure uninterrupted traffic chart functionality.

Symptoms and Severity

The issue affects traffic charts, which do not display data after January 1, 2025. Fortunately, we have some good news: despite the loss of traffic chart functionality, there is no security or data loss impact. Your data is safe and secure, and our team has worked quickly to resolve the issue and ensure uninterrupted insights.

Cause of the Issue

Our team has identified a date calculation optimization opportunity in our traffic chart logic. This optimization is aimed at enhancing performance, but inadvertently introduced a boundary condition that affected display of traffic charts for dates after January 1, 2025. Our team has swiftly developed a solution to address this and ensure seamless traffic chart functionality.

Solution and Upgrade Instructions

To resolve this issue, update to the latest trisul-hub package using the repository or package installation methods.

Via Repository:

yum remove trisul-hub
yum install trisul-hub

apt remove trisul-hub
apt install trisul-hub

Via Package:

1. Go to the Downloads page via https://trisul.org/get-started
2. Download the trisul-hub package for your platform
3. Using dpkg and rpm tools, install the new trisul-hub package

For more instructions on upgrading, refer to our forum update

Next Steps

We recommend applying this hotfix as soon as possible to ensure uninterrupted traffic chart functionality.

Please be assured that this is a minor issue, and we have taken all necessary steps to resolve it. There is no need to worry, and your Trisul platform remains secure and operational.

We appreciate your understanding and co-operation throughout this process. Thanks for your support!